We were impressed with the removal and install process of our furnace and install of our new air conditioner. It was a long difficult job because of the design of our home, but Nick, Blake and Chris got it done. After contacting 8 other furnace companies, Best gave the most thorough proposal and followed up with everything agreed to. We are very happy with Best’s work and would recommend them to anyone.
A Best technician serviced my central AC unit last summer at the height of our heat wave in July, saving me hundreds of $$s after two other companies told me my 5 yo unit needed to be replaced. When my other property needed a furnace service I called Best. Technician Chris suggested it’s age, repair costs and efficiency could easily justify upgrading to a new 95% efficiency unit. A promotion by Carrier, Energy Trust rebate and cash discount made it an easy decision.
When Dillon & Nick arrived for the new install we talked through the entire “remove and replace” process they were going to do, discussed my concerns about venting through my roof and then they got busy. Nick was very knowledgeable, described the steps he was taking and why along the way. Dillon was very efficient in setting up the new unit for install and he too described the steps he was taking. Nick and Dillon were a great team, they arrived promptly at 9AM and were cleaned up and done by 2PM. These two fellows were polite and courteous, knowledgeable and efficient. This may sound corny but “Best Heating” is now my go to company and I have recommended them to my neighbors.
It is a good feeling when our furnace gets checked and needs no repairs. We enjoy having your people come check it out. Thanks.
On time, efficient and very helpful. I feel the fee charged was in line with the service provided. Will call again next year.
Best Heating and Cooling is always responsive and technicians are skilled and prepared for any emergency. I can always count on my equipment staying in good condition. Thanks to everyone at Best Heating and Cooling, I recommend them.
Chris was very friendly and even suggested we didn’t need to change the furnace filter just yet as it was still good for another few months. Really appreciate the honest approach!! Will definitely call again.
Wonderful experience working with Best Heating. Kirby did a great job explaining the pros and cons of all the different ductless heating units available, the installers were very efficient and professional in their work and took extra time to explain the use of the unit’s remote control in easy to understand terms, and the quality control follow up provided by Chris was very helpful in reminding us of several functionalities of the remote control we hadn’t utilized yet. It was a pleasure working with all of them. Thanks.
Came out next day like they said. And the price was exactly what was quoted. Great service. Professional and would definitely use again or recommend to anyone.
Ryan thyler has helped many times with our heating and cooling needs. He has worked with warranty and helped me make wise decisions for me. They all have a positive attitude There. I appreciate it.
have always had great service .. very professional and pleasant employees.