After the first service call the problem still persisted. The
second service call was prompt, problem solved, no charge for
second service call. Thank you, Wade
Service man began by explaining the services he would provide
to evaluate the condition of the heating and cooling system to date. He went about doing the required services with diligence and complete understanding of needed procedures. He
completed all services with speed and diligence and completed
the job with a summary of all he had done. He was very efficient and respectful.
On time Clean Professional
They did all that i expected in maintaining my system and
having it work at the highest possible level.
the gentlemen who have serviced my account have been great and who are also good friends
good service, friendly people from the phone call to the
We have done business for years with Best and always been
very happy with the service
Always very knowledgeable about problems that come up with heating, air conditioning and refrigeration. Very polite and customer-service oriented. Usually comes out same day for all calls and works around our schedule.
Everything was done as expected and very professionally.
Service ok, but was a bit disappointed that Chris was not familiar with my system and particularly with the Infinity Touch thermostat. Much diagnostic information can be obtained from this thermostat and that should be used in a service like this. Hopefully Chris will make an effort to learn this before the next service. I know Clark is knowledgeable in this regard and I suggested Chris talk to him. Other than that Chris did fine. I just feel I did not get the full check that I was hoping for considering the resources available. I would suggest that your service people check to see what type of system they are going out to service before hand and maybe bone up on that system in order to give the best service possible. That is your name, "BEST" - right?