EXCELLENT 453 reviews![]()
Tim Bates 5 stars, for sure. I called these guys about a year ago when our AC was leaking and my wife was pregnant at the house. Her comfort was of utmost importance. Their tech came out and got it all figured out (and with a printable coupon that I have no shame printing and using off their website), for a pretty reasonable cost. Fast forward to last week. Our baby is now in the world and healthy, and it's getting hot outside. One morning our AC and air was just off....nothing working. I did what I could with my very limited knowledge and changed a fuse in the unit, which immediately blew again (haha...dangit!). Their tech came out to look at it and couldn't quite figure it out. We paid for the appt, which they said would go towards next appt. I was hoping they would honor their word....and they did! Today's appt, they got it all figured out in record time their tech said that this appt was on them 🥲 (which having a baby around and with everything so expensive, this was without a doubt an answer to prayer too). I will, without a doubt, be using them again in the future. I live in South Salem but love these guys and they are and will be my go-to for the next many years. Thanks Best Heating! You truly are the best and I appreciate everyone in the office from Danielle and Andi (Andy?) Whom I spoke with a few times, to the techs that have come out to service our home. I am now sitting in my home with my baby and wife in cool air 😎 Thank you all so much! John Funderburg Great response time and professional service, I wouldn’t use anyone else. Chris did a great job Chris Scariano I've had a relationship with Best Heating & Cooling for 15+ years. They have always gone above and beyond(scheduling, repairs and customer service)! Our family couldn't be with a better company!! THANK YOU- Scariano's Diane Branson Once again Best Heating and Cooling provided us with 5 star care. Our Mini Split unit failed and due to its age repair of it didn’t make financial sense. Chris provided us with a couple options for replacement on a Thursday, we called Best that afternoon with our choice of units and on Tuesday Blake and a coworker arrived and did the installation. From start to finish the work was done with care and professionalism. If you’re in need of maintenance, repair or replacement of your HVAC system give Best Heating and Cooling a call. Teri Ottosen Blake, Sinjen and Max installed my heat pump. They worked well as a team, were polite, friendly and efficient. All my questions were answered and they were great with my dogs. I highly recommend them! John Hood-Fysh My experience with Best heating and Cooling was excellent right from the time the telephone was answered up until Chris left our premises. The work was done very well with exceptional attention to detail, The fees they charged were very reasonable. I especially appreciated the communication from them, there were text messages reminding me of the appointment and message when Chris was on his way. If you have not tried them, do so. I know you will be pleased too. ron graves These guys are the very best. They installed my new heater with no problems. nora kroese I have had a wonderful experience with Best and the employees. Craig came out and got things all checked and measured, was able to save me money in a couple ways and financing I could afford. He definitely knows his job and was a pleasure to talk with. The office ladies were so pleasant, helpful and informative...they knew their jobs and were more than willing to help if needed. Chuck and Jose came out and put in my new furnace and the other necessary equipment., No short cuts were taken and there were some challenges that Chuck was able to take care of efficiently. They were very careful and cleared away any debris that the install created. Everything is so nice and having uniform heat or cool as needed will be so wonderful. Everyone of these people are such a credit to Best Heating and Cooling. Best definitely wants to do the best they can for the customer. I can't recommend them highly enough. 10 stars all the way. Thank you, Nora Kroese 4-10-2025 Charles Anthony Needed a new furnace and they were able to install it within days of the initial consult. The installers were knowledgeable and courteous and quite fast. I had a new furnace in a few hours with a warranty they set up for me, on my behalf. Best has a great reputation and I highly recommend. Aquariusgray My experience was exceptional from start to finish. Kirby is for sure the man, he explained everything in a clear and concise manner. It went down exactly as planned.Load more