Wonderful experience working with Best Heating. Kirby did a great job explaining the pros and cons of all the different ductless heating units available, the installers were very efficient and professional in their work and took extra time to explain the use of the unit's remote control in easy to understand terms, and the quality control follow up provided by Chris was very helpful in reminding us of several functionalities of the remote control we hadn't utilized yet. It was a pleasure working with all of them. Thanks.