He was friendly, courteous, and efficient.. We were impressed
that he used covers over his shoes when coming intro the
house. Thank you.
I believe there was a thorough maintenance check up but a
couple of items were incomplete. I was told I would receive a
detailed summary of what was done (email) and I was told that I would get the price of an installed electric damper would cost. Neither of these items have been done. He even took the old damper (I think), so I think the furnace is running without one.
Best Heating and Cooling has served Norpac Foods at Stayton
Plant 1 well for many years. Work ethic with in both the service personnel and office has been very professional. Their respond time for emergency calls has been quick and greatly appreciated.
Technicians were polite, and seemed to thoroughly explain the
I buy my filters from Best. They always have my size available. They have great filters at low prices.
Ron: You have great people working for you. See you at the
next Ted Nugent concert. KO
This company is definitely 5 star! From now on I will only use Best Heating and Cooling. Thank you for your exceptional
customer service and quality work.
The repairman arrived promptly and diagnosed the subtle
problem by astute observation. All is well.
We have a good relationship with Best Heating., Their service
has been polite and thoughtful. They keep our heating unit in
I had an thermostat controlled outside air return added when I had A/C installed 8 years ago. 4 years ago the damper motor failed. I had the motor replaced and a switch installed so that I could turn the system off during the off season. The motor failed again last fall. When they showed up to replace
the damper motor I was told that the switch would not turn off the damper motor. After 1-2 hours of replacing the motor, they pointed out as they left that the thermostat was broken and the system wasn't going to work, anyway. They admitted that they didn't know how to fix the thermostat and they didn't think the system worked well anyway. While they did reduce my bill a bit, I would have had them just disconnect the dysfunctional motor if I'd known the system was broken. I have no way to turn off the motor, but the next time it dies (~4 years???) I will pay someone else to repair or disconnect it.